Introduction The Jim Pattison Auto Group is seeking a customer-focused and dependable Parts Advisor to be the welcoming face of the Parts Department at our Toyota Victoria dealership. As the primary point of contact for Parts customers, you’ll play a key role in creating a positive and enjoyable experience.

You’ll take pride in delivering exceptional service, staying organized, and ensuring every interaction reflects our solid commitment to our customers.

Schedule: This is a full-time, permanent role of 40 hours per week.

Pay Range: $41,000 to $75,000 annually, depending on level of your experience. This role reports to the Parts Manager of the dealership.

About Us A division of the Jim Pattison Group, the Jim Pattison Auto Group was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the Jim Pattison Auto Group encompasses 28 locations across Western Canada, representing 16 automotive brands. Customer satisfaction is our priority and it’s accomplished through the strength of our employees.

Learn more about us here: https://www.jpautogroup.com/dealership/about.htm A Day in the Life

Greet customers professionally and assist with all parts inquiries in person, over the phone, and via email

Accurately identify, locate, and source automotive parts using dealership systems and manufacturer catalogues

Provide quotes, availability, and delivery timelines for parts to both retail customers and internal service technicians

Process parts orders, invoices, returns, and special orders in accordance with dealership procedures

Receive, unpack, label, and stock incoming parts shipments while maintaining accurate inventory records





Pick and stage parts for the service department in a timely and organized manner

Maintain an organized, clean, and efficient parts department and storage area

Communicate effectively with technicians, service advisors, and suppliers to ensure smooth workflow and timely repairs

Assist in monitoring and managing parts inventory levels and report discrepancies or shortages

Ensure all customer and company information is handled with confidentiality and professionalism

Contribute to a positive, team-oriented environment within the dealership

Perform other duties as assigned

What We’re Looking For

Previous experience in an automotive parts department or dealership environment is a strong asset

Knowledge of automotive parts and systems is highly preferred

Strong customer service skills with a professional, friendly, and helpful attitude

Excellent attention to detail and accuracy in handling orders and inventory

Strong organizational and time management skills with the ability to multitask in a rapid-paced environment

Comfortable using computer systems, parts catalogues, and dealership management software

Reliable, punctual, and team-oriented with a strong work ethic

Strong communication skills and ability to work collaboratively with technicians and service staff





This is a moderately physical role that requires: Frequent standing and walking throughout the parts department and dealership

Regular lifting, carrying, and moving of automotive parts and supplies (up to 50 lbs)

Reaching, bending, and shelving inventory items

Extended periods working at a computer and parts counter

Occasional use of equipment such as parts carts or pallet jacks

Working in a fast-paced automotive workplace with occasional exposure to garage and warehouse conditions

What We Offer

Competitive wages

Comprehensive benefits package, including health, dental, and insurance

Flexible schedules

Unlimited opportunities for advancement, growth, and development Manufacturer led training opportunities

Access to exclusive corporate discount programs

Recognition and rewards programs A great team atmosphere and a positive, supportive working environment

How to Apply

If this sounds like a great fit, please apply with your resume today!

Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/ This role requires successful candidates to complete a satisfactory Criminal Record Check and submit a satisfactory Driver’s Abstract.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at [email protected].

📌 Parts Advisor - Jim Pattison Toyota Victoria
🏢 The Jim Pattison Auto Group
📍 Victoria