Top 1% Recruiter Helps Companies Recruit Top Talent Faster-Leadervest Managing Partner-Executive Search & Recruitment-Investing in Leaders Our client is a growing consumer services and consumer products organization based in the Greater Toronto Area and is seeking a hands‑on Chief Operating Officer (COO)

to lead operations, performance execution, and marketing alignment as the business continues to scale.

This role is suited to a remote senior operator who can drive operational consistency, improve profitability, and ensure that marketing initiatives translate into measurable results across the business.

Key Responsibilities Operations Leadership

Own day‑to‑day operations across the organization

Establish and enforce operating standards, SOPs, and service excellence

Implement clear KPIs, reporting cadence, and performance accountability

Drive efficiency across staffing, scheduling, inventory, and vendor management

Marketing & Growth Execution

Partner closely with marketing leadership and external agencies to ensure campaigns are operationally executable

Translate marketing initiatives into clear, actionable playbooks for frontline teams

Ensure alignment between marketing spend, lead generation, customer acquisition, and operational execution

Track and optimise marketing ROI through operational and sales metrics

Financial & Performance Management

Drive profitability through cost control, productivity improvements, and margin expansion

Partner with finance on budgeting, forecasting, and performance reporting

Use data and analytics to identify trends, gaps, and opportunities

Build, lead, and develop high‑performing operations teams





Establish clear leadership structure, communication rhythm, and accountability

Foster a culture of execution, discipline, and continuous improvement

Systems, Process & Scalability

Optimize systems, tools, and processes to support growth

Build scalable operating frameworks to support expansion initiatives

Ensure operational readiness for new products, services, and marketing programs

Qualifications

10+ years of senior operations leadership experience

Strong background in multi‑site or distributed operating environments, retail, health, CPG

Experience working closely with marketing teams and executing growth initiatives

Strong financial and analytical skills; comfortable managing KPIs and P&Ls;

Based in or willing to commute within the Greater Toronto Area

Ideal Candidate Profile

Execution‑focused, commercially minded operator

Structured, data‑driven, and decisive

Strong people leader with the ability to influence at all levels

Comfortable operating in a fast‑paced, growth‑oriented environment

Additional Context The business operates across multiple locations and requires a leader experienced in driving consistency and performance across a distributed footprint.

If you are qualified, please apply within, and we look forward to speaking with you.

Seniority Level

Executive

Employment Type

Full‑

Job Function

Distribution, Marketing, and Administrative

Industries

Consumer Services, Retail Health and Personal Care Products, and Retail

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