- We are seeking a highly consultative Principal Solutions Architect to support our most important customers

- This role is a critical technical position, spanning both product development and pre and post sales customer motions

- You will act as a trusted technical lead and thought leader, partnering closely with Account Executives, Solutions Engineers, Post Sales, and Product teams to drive measurable business and technical value through

- High priority customer technical leadership

- Docker field technical leadership
- This role reports to the Director of Solutions Architecture and operates at the intersection of technical depth, business acumen, and thought leadership

- Work with Docker’s most important customers and cross functional Docker teams to accelerate the customer’s container and AI journeys, focusing on developer workflows

- Engage with customer teams and cross functional Docker teams to gather customer’s technical/business goals and challenges related to their container and AI journey

- Create and manage engagement plans that span existing products and new Docker offerings to achieve critical business goals

- Oversee “design partner” rapid prototyping engagements with Docker engineering and customer teams to validate customer-product fit for new use cases

- Work with Docker teams to create/manage/deliver custom demos and content aligned to customer use cases

- Deliver high-impact enablement and best practices content to customer audiences from developer to C level

- Ability to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners

- Be a thought leader for a particular area of responsibility both internal and external to Docker, working with fellow Dockhands to create/manage/deliver content

- Gather field feedback from customer teams and Docker pre and post sales teams





- Coordinate with Field CTO and other Solutions Architects to prioritize/contextualize/correlate field requests into a cohesive set of prioritized requests to the product/engineering teams

- Work directly with Docker product/engineering teams on workflows and feature alignment to customer use cases prioritized by revenue impact

- Be customer zero for recent functionality produced by Docker product/engineering teams

- Give input on internal technical enablement and customer enablement needs, and review enablement content

- Assist the sales enablement team with internal technical enablement for new products and services

- First 30 days
- You will be welcomed with a first-in-class onboarding experience that includes equipment setup, a sweet swag package, and a collaborative training program

- You will learn how to navigate through award-winning sales tools such as; Salesforce, Outreach, Sigma, and Opine

- Actively engage with senior stakeholders, and manage relationships with clients

- You will work closely with your peers and shadow customer meetings to develop strategies to advocate for our customers

- At the end of your first month, you will have a proficient grasp of the tools and activities necessary to be successful in your role

- First 60 days
- You will be laser-focused on supporting the sales and customer success teams during your second month

- You will have connected with all of your team members

- You will gain in-depth knowledge of Docker’s products and how they impact our customers

- You will have an advanced understanding of tools, activities, and best practices to be successful in your role

- First 90 days
- In month three, you will be confident in your craft and ready to immerse yourself in our customer’s business needs fully

- You will continue efforts to improve messaging, processes, and activities





- Educate our clients about our product roadmap and undertake product training for users

- You will be ready to operate independently at full speed

Benefits

- 100% company paid medical premiums for employees and dependents

- Flexible Time Off Policy

- Employer Paid Holidays
- Generous Parental Leave (after 6 months of employment)

- Home Office Set Up Budget

- Monthly Technology Stipend

- Training Allowances

- Life and Disability Insurance

- Retirement Plans
- Virtual and In-Person Social Events

- Docker Swag
- Quarterly Hackathons- Experience developing collateral to assist customers with best-practice adoption

- Experience in managing customer relationships at the technical and business level

- Solid understanding of cloud platforms (AWS, Azure, GCP), containers, DevOps, and modern application architectures

- Ability to solve technical problems and translate customer experience to actionable feedback for engineering

- Proven experience as a Sales Engineer, Solutions Engineer, or Solution Architect in complex enterprise environments

- Experience developing application code, and a clear understanding of the challenges developers experience on a daily basis

- Excellent communication, influence, and stakeholder management skills

- Experience presenting solutions and demonstrations to small and large audiences, virtually and in person

- Must be fluent in English

- Willingness to travel up to 50% domestically and internationally as a senior representative of Docker to prospective clients, customers, and technical alliance partners

- Experience with Docker, container ecosystems, or adjacent technologies strongly preferred

- Development, Agentic AI dev, Software Development Lifecycle and/or Software Supply Chain Security experience strongly preferred

- Experience interfacing with internal product/software teams, including technical support, product, and engineering, to enhance documentation, enablement, and product features to improve customer experience and enablement

📌 Principal Solutions Architect (Canada)
🏢 Docker
📍 Canada