Contracting and Procurement Posting Start Date: Business Unit: Projects and Technology If you are a commercially minded procurement professional with experience in retail IT systems, supplier strategy, and complex negotiations, this role offers the opportunity to shape how Shell Mobility Canada sources, governs, and scales the technologies that power our retail network, customer experience, payments, loyalty, and digital growth.

As Procurement

Manager – Retail IT, internally known as SC Commercial Lead – Mobility, you will lead sourcing, contracting, and supplier strategy for the technologies that support Shell Mobility Canada’s retail network and customer experience. The portfolio spans digital and retail technology procurement, including retail site systems, payments, loyalty, CRM, mobile apps, digital marketing platforms, and emerging technology solutions. This is a strategic individual contributor role that works closely with Marketing, IT, Operations, Finance, Legal, and global procurement teams to deliver commercial value, manage supplier risk, and support secure, scalable digital growth.

Shell Mobility

Canada is continuing to modernize the customer and site experience through digital, data, payments, loyalty, and retail technology capabilities. This role helps ensure those investments are commercially sound, technically scalable, secure, and structured to deliver measurable value. This role follows Shell’s hybrid working model, with a combination of office-based collaboration and remote/mobile working, while maintaining close partnership with Canadian Mobility stakeholders.

Contracting & Procurement is expected to deliver competitive, risk-based value while supporting innovation, speed to market, and responsible supplier governance. This role requires commercial discipline, comfort with digital change, and the ability to shape sourcing strategies that balance value, risk, scalability, and user experience. You will lead the commercial strategy for a complex digital technology portfolio, combining strong sourcing and contracting skills with practical digital and IT fluency.

The role requires the ability to align Marketing, IT, Operations, Finance, Legal, and suppliers around secure, scalable, and value-based outcomes. As the portfolio evolves, this role will help move procurement from buying digital systems to shaping a data-driven, AI-enabled retail ecosystem. Develop and execute sourcing strategies across POS, loyalty, CRM, mobile apps, payments, retail systems, and digital marketing technologies that deliver measurable value, risk reduction, and improved speed to market.

Negotiate and contract complex commercial agreements, including SaaS pricing, service levels, performance measures, cybersecurity requirements, implementation obligations, and data ownership terms. Evaluate suppliers on commercial value, technical fit, integration complexity, scalability, financial resilience, roadmap alignment, and lock-in risk. Partner with Marketing, IT, Operations, Finance, Legal,



and global procurement teams to translate business needs into sourcing decisions that support growth, reliability, security, and customer experience.

Manage supplier performance through clear governance, KPI tracking, commercial levers, issue escalation, and roadmap alignment tied to business outcomes. Support future-ready sourcing in areas such as AI-enabled personalization, data strategy, agile pilots, payment innovation, and retail media monetization. Scope covers Canadian Mobility digital and retail technology sourcing.

Success depends on influencing stakeholders across IT, Marketing, Network, Finance, Legal, and global category teams. The role supports both value delivery and innovation, including early-stage digital initiatives and new commercial models. Managing a fast-changing digital ecosystem with interdependent vendors, increasing data complexity, and high reliability expectations.

Addressing digital risk, including cybersecurity, payment security, privacy, and governance, while still enabling innovation. 7+ years’ experience in procurement, sourcing, or commercial roles across IT, SaaS, digital platforms, fuel retail, or adjacent sectors in Canada. ~ Proven experience developing and executing sourcing strategies that deliver value, manage risk, and support business outcomes. ~ Demonstrated ability to negotiate complex digital or technology contracts, including pricing, service levels, supplier obligations, cybersecurity, data, and performance terms. ~ Strong digital and IT fluency, including practical understanding of SaaS, cloud environments, APIs, integration, and vendor architecture assessment. ~ Ability to align commercial, technical, and operational stakeholders and translate business needs into practical sourcing decisions. ~ Strong communication, influencing, and stakeholder management skills, with the ability to lead through ambiguity and indirect influence. ~ Bachelor’s or master’s degree in business, supply chain, technology, or a related field; procurement accreditation such as PMAC or similar is an asset. ~ Must have legal authorization to work in Canada on a full time basis. Working knowledge of fuel retail or mobility technologies such as POS, payments, loyalty, CRM, mobile apps, and site systems. Awareness of data ownership, privacy, cybersecurity, payment security, AI-enabled capabilities, agile sourcing, and supplier ecosystem design.

Experience working across Marketing, IT, Operations, Finance, Legal, and global category or procurement teams. We are looking for a commercially strong procurement professional who can quickly understand digital business needs and structure supplier relationships that enable value, resilience, and responsible growth. After you submit your application,



you will receive an email providing a link to an online assessment that is a mandatory part of the process and must be successfully completed within 3 days of receiving the initial assessment invite.

Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. Progress as a person as we work on innovative projects together Benefit from flexible working hours, and the possibility of remote/mobile working Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are among the best in the world Take advantage of paid parental leave, including for non-birthing parents Grow as you progress through diverse career opportunities in national and international teams Gain access to a wide range of training and development programs Shell in Canada Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell

Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers. At a glance, our businesses and projects in Canada include: ~ Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets ~ Shale gas and liquids assets in Alberta and British Columbia ~ A network of 1,400 retail stations across Canada ~ The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest Carbon Capture and Storage facility ~ 15 Shell-owned distribution terminals, three of which have marine operations ~ Shell Aviation Canada delivers across a network of 26 airport fixed-based operations and airport consortiums, from coast to coast.

Shell

Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery ~ Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business ~- Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world.

À NOTER: de temps à autre, il arrive que nous modifions ou que nous retirions des emplois chez Shell et nous nous réservons le droit de le faire à tout moment, y compris avant la date limite indiquée. Avant de candidater, il vous est conseillé de bien lire notre politique en matière de protection des données. Celle-ci décrit comment vos données personnelles peuvent être traitées et vous informe que vos données personnelles peuvent être transférées à Shell/ aux sociétés du groupe Shell dans le monde entier.

📌 Procurement Manager - Retail IT (Calgary)
🏢 Socket.dev
📍 Calgary