Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure. At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services.

The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work. Paid vacation, personal, and sick days for work-life balance Work-life balance in a hybrid environment with at least 3 days in office Career growth and development opportunities Opportunities to contribute to community causes We’re looking for our next Product Manager, Credit Card. As a Product Manager for Credit Cards, you will own discovery and delivery of products & features Questbank customers use to manage their money & investments.

Your mandate is to take a customer problem and solve it - then build, ship, and improve it with your engineering, design, and data partners. You'll sit at the intersection of customer experience, technology, and business strategy as we collapse the boundaries between investing, banking, and spending into one seamless product. It's ideal for someone who has shipped consumer products at scale, sweats the details of every customer touchpoint, and has a track record of getting real things built in complex environments. strategically navigates technical cross-domain dependencies and descopes features when necessary to optimize sequencing and deliver continuous client value.

Making

Data-Driven Decisions: You go beyond surface-level metrics to develop a deep understanding of the drivers behind product performance, identifying trends, anomalies,



and opportunities that others might miss. You use data to make difficult trade-off decisions and confidently challenge assumptions when the evidence demands it.

Technical Acumen: Maintains a solid understanding of technical architecture, system dependencies, and platform integrations within the product domain; works in close partnership with engineering to navigate complex architectural trade-offs and address technical bottlenecks. Reliably steers product execution, at times for multiple products, from ideation to delivery, setting a predictable release cadence while balancing execution velocity with code quality and long-term architectural stability.

Managing Up & Executive Trust: Builds deep cross-functional buy-in and organizational trust by distilling complex product updates into clear, strategic insights for leadership, providing proactive mitigation plans for upcoming risks. Cultivates a high-performing squad environment by setting a clear strategic tone, navigating healthy conflict, and actively mentoring cross-functional team members to elevate delivery quality. Data-Driven Strategy: Establishes and tracks clear domain metrics, synthesizing customer insights, performance data, and competitor trends into tactical roadmap priorities.

So are YOU our next Product Manager, Credit Card?

Experience: 5+ years of product management experience, with a track record of shipping consumer-facing digital products at scale - ideally in banking.

Deep customer obsession: you've built your instincts from real customer conversations, behavioral data,



and cohort analysis - not strategy meetings or personal bias.

Fluency in data: you can define the right metrics, run and interpret experiments, and know when to trust the numbers and when to lean on principles.

Strong communicator: you write clearly, present persuasively, and can translate between technical and non-technical audiences, from engineers to executives.

Prioritization Mastery: you know how to partner with engineering, design, user research, product marketing to understand technical trade-offs and make smart calls with your team. Able to integrate AI-powered tools and prompts: into daily operational workflows to analyze datasets, automate routine administrative tasks, and enhance data-driven decision-making.

Experience at high-growth startups, especially in fintech or other domains requiring complex systems thinking.

Experience launching net-new products or entering new markets, especially in regulated industries. Solid opinions about UI/UX - you don’t need to be a designer but should know what a category defining experience looks like.

Experience with the financial services landscape and its regulatory environment. A portfolio of side projects, prototypes, or things you've built - with or without a mandate. It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.

At Questrade Financial

Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening.

At Questrade Financial

Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us. #

📌 Product Manager, Credit Cards (Questbank) (Toronto)
🏢 Socket.dev
📍 Toronto