Bring your leadership skills to Indigo as a Product Operations Leader. Shape the customer experience while optimizing product flow in a collaborative, vibrant retail environment. Indigo is seeking a dedicated Product Operations Leader with 1-2 years of experience in customer service or merchandising.

This role focuses on coaching Customer Experience Representatives while ensuring efficient product movement and visual merchandising. Your leadership will not only enhance operational excellence but also foster a culture of employee engagement and innovation. Key Responsibilities:

- Lead effective product flow and merchandising setups
- Train and coach Customer Experience Representatives
- Implement markdown and promotional strategies effectively
- Ensure the safety of employees and customers
- Facilitate a responsive store culture through proactive leadership Requirements:
- 1-2 years in customer service or operations
- Proven leadership experience in a retail setting
- Knowledge of health and safety regulations
- Flexible schedule for evenings and weekends
- Bilingualism required in Québec Transform customer interactions and team dynamics while elevating product operations at Indigo.

📌 Product Operations Leader at Indigo (Toronto)
🏢 Indigo-Books-
📍 Toronto