Description

At Bond Brand Loyalty, we build growth and loyalty for some of the world’s most recognized brands. Behind that work is a team of smart, curious people who care deeply about clients, each other, and building something meaningful together.

The Enterprise Product Owner is responsible for the vision, strategy, roadmap, governance, and continuous improvement of Bond's enterprise application portfolio and related business processes.

This role serves as the bridge between business stakeholders and technical delivery teams, ensuring that enterprise systems deliver measurable business value, support operational objectives, and provide an exceptional user experience.

The Enterprise Product Owner will work closely with Sales, Client Services, Marketing, Loyalty, Finance, Project Management, Operations, People & Values, and Technology teams to define priorities, manage system roadmaps, oversee backlog execution, and drive adoption of enterprise capabilities.

Requirements

Education

- Bachelor's degree in Business Administration,



Information Technology, Computer Science, Information Systems, or a related discipline.
- Product Owner, Agile, Business Analysis, or Project Management certifications considered an asset.

Experience

- 5–10 years of experience working with enterprise business applications.
- 3+ years of product ownership, product management, business systems, or business analysis experience.
- Experience leading CRM/ERP initiatives and platform enhancements.
- Experience working with both business and technical stakeholders.
- Demonstrated success managing competing priorities and complex initiatives.

Preferred Experience

- Microsoft Dynamics 365
- Power Platform
- NetSuite
- CRM solutions including Salesforce or Hubspot
- Microsoft Copilot
- Enterprise Integrations
- Data Governance Programs
- Agile Delivery Teams
- Vendor Management
- System Adoption and Change Management

📌 Product Owner (Toronto)
🏢 Bond Brand Loyalty
📍 Toronto