Join Tigercat Industries as a Product Support Representative, primarily covering Alberta, Saskatchewan, and Manitoba. This role provides hands-on technical support to troubleshoot and minimize equipment downtime.

Tigercat

Industries is seeking a motivated individual for the Product Support Representative role. You will deliver in-depth technical assistance, collaborate with technicians, and conduct root cause analysis on equipment failures. This in office, travel-intensive position requires close communication with dealers and service teams to enhance customer satisfaction. Key Responsibilities:

- Provide on-site technical support to dealer technicians
- Conduct in-depth root cause analysis of equipment failures
- Collaborate with service managers and engineering teams




- Support new machine deliveries and customer onboarding
- Gather and analyze customer feedback for product improvements Requirements:
- Advanced technical expertise in hydraulics and diesel systems
- Strong troubleshooting and problem-solving abilities
- Post-secondary education in a relevant field
- Excellent communication and interpersonal skills
- Ability to travel extensively within assigned regions Bring your technical insights and passion for forestry to support Tigercat Industries in achieving exceptional customer service.

📌 Product Support Representative for Tigercat (La Crête)
🏢 Tigercat Industries
📍 La Crête