Elevate your career with CanDeal as a Product Support Specialist, providing essential support to clients in the fixed income market. Leverage your expertise to enhance client relationships and troubleshoot company-supported applications. CanDeal is seeking a Product Support Specialist to report to the Manager of Client Services and Operations.

This role requires at least five years of experience in the fixed income market, emphasizing relational and technical skills. You'll interact with institutional clients and dealers, ensuring their needs are met while promoting CanDeal’s products. Key Responsibilities:

- Build relationships with fixed income market participants
- Train participants on trading applications
- Respond to client inquiries promptly
- Conduct market surveillance for compliance
- Maintain product documentation and user tasks Requirements:
- University degree in a relevant field
- Minimum 5 years fixed income market experience
- Advanced knowledge of the fixed income trade cycle
- Proficiency in technical tools including SQL and Linux
- Robust communication and problem-solving skills Bring your technical acumen and client-focused mindset to CanDeal's innovative team, driving success in the capital markets.

📌 Product Support Specialist at CanDeal (Toronto)
🏢 CanDeal
📍 Toronto