Our Team Members Are the Essential Ingredients to Our Company’s Recipe for Success

Upper Crust is one of Canada’s leading industrial bakeries. Our complexity of business and production, combined with product innovation, has earned us some of the top customers in Canada. Upper Crust is an innovation leader in the production of Bagels, Puff Pastries, Danish Pastries, Croissants, Artisan Breads, and Rolls.

Job Summary

Under the direction of the Product Manager, the Product Technician will leverage expertise in laminated dough production—including Danish pastries, puff pastry, and turnovers—along with a strong understanding of food science and ingredient functionality to interpret project briefs, develop innovative product concepts, and present recommendations.

The successful candidate will assist in the delivery of cost-reduction opportunities without compromising product quality by evaluating process and raw material change opportunities.

The successful candidate will have strong practical baking skills, be self-motivated, flexible, and conscientious, with good communication and teamwork skills. He or she will be tenacious and determined, with the ability to drive multiple projects to successful completion on time and within scope, working well with others to achieve this.

This is a great opportunity for a candidate who is passionate about bakery, ingredients, and functionality and has the desire to truly make their mark on the Company's success.

Job Responsibilities

- Support implementation of the current croissant products from concept approval, formula, and product development, plant trial runs to launch,



and post-launch review by collaborating with project management, QA, and production.
- Administer and support multiple R&D; projects and timelines.
- Participate in multiple plant trials, including preparing specifications and guidelines for production.
- Accurately document and maintain the results of the R&D; plant trial runs.
- Other work-related tasks.

Qualifications and Requirements

- Degree in the Baking & Pastry Arts or equivalent.
- Familiar with commercial bakeries and fast-paced production environments
- Solid understanding of the pastry and croissant category, and knowledge of food production methods.
- 2-4 years' experience in R&D;, product innovation commercialization, and brand communications.
- Excellent interpersonal and communication skills.

Workdays and hours: from Monday to Friday from 7 am to 3:30 pm.

Pay: $60-$65K.

At Upper Crust, we are committed to fostering a respectful, inclusive, and accessible environment, where all employees are valued and supported. We are dedicated to fostering a workforce reflecting the diversity of our community and will consider all qualified applicants for employment.

Upper Crust is committed to providing reasonable accommodation to applicants and employees with disabilities or special needs requiring accommodation. If you require an accommodation, please notify our Human Resources Team at (phone hidden) ext. 1480 or via email [email protected].

We thank all applicants for their interest in exploring employment opportunities with Upper Crust, however only those selected for an interview will be contacted.

📌 Product Technician (Toronto)
🏢 Upper Crust
📍 Toronto