Lead transformative programs with Cognizant in Vancouver, British Columbia as a Program Director. Focus on multi-service program management and client relationships to ensure successful delivery outcomes. In this pivotal role, you will oversee large-scale program management activities, ensuring delivery objectives and client satisfaction are met.

Successful candidates will utilize expertise in Application Development, Infrastructure, and Business Process to drive operational excellence. You will establish program governance, track metrics, and lead teams for continuous improvement. Key Responsibilities:

- Establish program governance and stakeholder management processes
- Ensure accurate delivery estimation and planning across teams




- Track progress and adherence to operational best practices
- Collaborate with clients to identify business opportunities
- Drive Managed Services transition and service excellence Requirements:
- MBA or Master's degree preferred, Bachelor's required
- Proven program management experience in multi-service environments
- Solid client relationship and governance skills
- Authorization to work in the US without sponsorship
- Excellent leadership capabilities in team development Utilize your leadership and program management prowess at Cognizant to deliver exceptional client value.

📌 Program Manager, Customer Service (Vancouver)
🏢 Cognizant
📍 Vancouver