Young Women's Christian Association of Singapore – Outram

Programme Executives/ Senior Programme Executives of YWCA's Community Services & Programmes drive and manage impactful and sustainable programmes that uplift well-being of vulnerable groups. He/ She will be assigned to manage programmes under one of the following categories: Empowering Women (serving lower-income women through education, employment and enterprises), Empowering Young Women (serving NEET youth through education and employment), or Community Support (serving low-income families and individuals, including elderly through Food Distribution programmes and community engagement events).

Key responsibilities

Develop and update programme logic model / theory of change for new and existing programmes

Research on trends and latest developments of programmes and activities for service users, and identify existing programme gaps in the social service landscape

Curate programmes by developing curriculum and adapting existing curriculum and session plans or collaborating with community partners and volunteers to provide the content

Outreach to community agencies to build awareness of the programmes

Recruit service users into the programmes

Provide volunteers with proper training and supervision and guidance so that they can effectively cater to the needs of the service users





Build relationships with partners to better deliver the programmes

Upkeep the beneficiary database and physical copies of the service users' application forms & social reports in accordance with PDPA guidelines

Evaluate the effectiveness of the programmes through administering pre-post-test surveys and participant satisfaction surveys and analysing the results

Plan and manage the budget for each programme

About you

Bachelor Degree or Diploma in Social Science is preferred

At least 2 years of working experience in Social Service or related work

Candidates without experience with a passion to work in the social service sector may apply

Proficient in Microsoft Office application

Valuable written and verbal communication skills

Able to work independently and a good team player

Pleasant, resourceful and have an interest to work with community partners as well as diverse group of people

Passionate to serve the community

Excellent organisation and time management skills with attention to detail

May be required to work on weeknights or weekends if there are evening or weekend beneficiary programmes

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📌 Programme Executive/Snr Programme Executive (Outram)
🏢 Young Women's Christian Association of Singapore
📍 Outram