Compensation Pay Range: $63.26-$76.89

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land.

CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.

Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years.

For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

Position Summary

The Lead, Trauma-Informed Care, provides expertise, facilitation, and strategic guidance to establish CHEO’s Trauma-Informed Care approach and practices. The Lead is responsible for understanding the organizational landscape, identifying strengths, gaps, opportunities, and risks, and translating these insights into a prioritized Trauma-Informed Care roadmap, change-readiness and implementation plan. The Lead engages with staff, medical staff, patients, family, and community perspectives to co-define a meaningful approach. A recognized expert in Trauma-Informed Care, the Lead builds a plan and consistently models Trauma-Informed Care principles in all interactions, demonstrating safety, trust, collaboration, choice, and empowerment when engaging with staff, medical staff, patients, families, leaders, and partners. Acting as a bridge between organizational leadership, enabling partners, and people with lived experience, the Lead ensures recommendations are practical, aligned with organizational priorities, and grounded in equity and cultural safety.

Main Responsibilities

- Conduct an organization-wide assessment of Trauma-Informed and responsive practices, including policies, workflows, education, physical spaces, and culture

- Analyze current initiatives and programs to identify alignment, duplication, gaps, and opportunities related to Trauma-Informed Care

- Integrate staff, medical staff, patient, family,



and community experiences to inform findings and recommendations

- Develop a multi-year Trauma-Informed Care roadmap, including tiered implementation options (from low-resource, incremental approaches to fully resourced, accelerated implementation), with associated dependencies, costs, benefits, risks, and readiness considerations

- Identify and support advancement of near-term or low-resource opportunities that could be leveraged ahead of full implementation

- Develop recommendations for governance, accountability, resourcing, and success measures or evaluation frameworks to support future sustainability

- Provide expert consultation and coaching to leaders and teams to build understanding of Trauma-Informed Care principles

- Facilitate working groups, advisory groups, or engagement sessions to inform assessments and roadmap development

- Collaborate with enabling partners (e.g., I‑IDEAS, Safety & Family Partnership, OD&L;, Occupational Health) to inform recommendations

- Prepare executive-level reports, decision briefs, and recommendations to support funding and implementation decisions

- Identify barriers and risks to Trauma-Informed practice and propose mitigation strategies

Qualifications

- Bachelor’s degree in a related health discipline and professional clinical designation (Essential)

- Minimum 5 years’ experience in a healthcare setting (Essential)

- Expertise in Trauma-Informed Care such as advanced academic research in Trauma-Informed Care practices and their application, specialized training in Trauma-Informed Care, or a combination of education and experience working in a Trauma-Informed Care setting (Essential)

- Demonstrated experience in organizational assessments & program development, Experience leading complex implementation or change initiatives involving entire organizations or multiple teams and disciplines (Essential)

- Understanding of and experience working with anti-racist, anti-oppressive and culturally safe approaches, and in creating safe and inclusive environments (Essential)

- Strong understanding of Indigenous perspectives, cultures, and traditions, including approaches to health and well-being (Essential)

- Comfort and skill in navigating sensitive situations, including managing trauma disclosures and supporting individuals or groups when trauma may be activated (Essential)

- Demonstrated ability to establish and maintain effective working relationships with diverse partners, including healthcare providers, community organizations, and people with lived experience (Essential)

- Strong project management, facilitation, and change advisory skills (Essential)

- Robust analytical, synthesis, and communication skills (Essential)

- Sound judgement, resourcefulness, initiative taking and ability to work effectively within scope and resources (Essential)





- Proficiency in the use of MS Office Suite and other computer technology. (Essential)

- Solid understanding of engagement principles and practices, particularly in healthcare settings (Preferred)

- Criminal Record Check (Level 1) (Essential)

- Bilingualism (French/English) (Preferred)

Timeline may be extended or shortened based on operational needs Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at [email protected]. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

We thank all those who apply, however, only those to be interviewed will be contacted.

CHEO is much more than a hospital. Our commitment to outstanding care and continued development impacts every part of a child and youth’s health and well‑being. We play a crucial role in building a healthy future for our community. Working at CHEO means a rewarding career.

A career at CHEO provides a: market-competitive salary and comprehensive benefits package unique culture that fosters dedication, communication, respect and teamwork place where your opinions will be respected, contributions valued and your initiatives rewarded family-friendly environment that supports you and your own family, as well as the children, youth and families we serve chance to grow — personally and professionally — through our comprehensive orientation program and on‑the‑job learning support for continued education and learning potential for a relocation reimbursement benefit truly unique work environment We are redefining what it means to be a hospital. Exceptional and integrated care is what families, children and youth deserve. We are committed to partnering with them and the community to provide this care — where, when and how it’s needed. CHEO continues to be selected by local, national and international competitions showcasing employers who lead their sector in offering exceptional workplaces for their employees. For the eleventh time, CHEO has been recognized as one of the National Capital Region’s Top Employers. We are among a select group of organizations at the forefront of their respective industries who offer exceptional places to work.

We were given this honour based on our outstanding: workplace atmosphere benefits employee communications training and skills development community involvement

📌 Project Lead, Trauma Informed Care - Temporary Full-Time (1.0) (until March 2027)
🏢 Children’s Hospital of Eastern Ontario
📍 Ottawa