Join Maple as a Provider Operations Coordinator to enhance our healthcare platform. This hybrid role focuses on provider onboarding, support triage, and KPI monitoring. As a Provider Operations Coordinator, you'll be instrumental in keeping the Provider Network Operations team running smoothly.

In this full time position, you will coordinate incoming inquiries, manage onboarding for new providers, and help optimize performance metrics across the network. Your contributions will ensure a seamless communication flow, fostering collaboration across various teams. Key Responsibilities:

- Triage the provider support inbox and Slack channel
- Coordinate new provider onboarding from start to finish
- Support quality feedback loops for targeted education




- Manage mass provider communications via HubSpot
- Monitor and present weekly KPIs to the provider team Requirements:
- Undergraduate degree in a relevant field and 1-2 years in operations
- Excellent organizational skills for high-volume tasks
- Proactive communication and relationship management
- Strong written communication abilities
- Collaborative mindset with a service orientation Leverage your skills in operations, communication, and organization to make a meaningful impact at Maple.

📌 Provider Operations Coordinator at Maple (Toronto)
🏢 getmaple
📍 Toronto