The Revenue Operations Coordinator is responsible for coordinating the end-to-end billing and accounts receivable process, ensuring customer contracts, events and projects are accurately translated into invoices and collected on a timely basis.
This role serves as the primary link between Finance, Sales, Operations and Client Success to ensure nothing billable is missed.
Key Responsibilities:
- Prepare and issue accurate customer invoices in accordance with contracts and agreed billing schedules.
- Maintain the company Event Tracker and ensure all completed events, projects and billable activities are invoiced.
- Reconcile contracts, Event Tracker and invoices to ensure completeness of billing.
- Monitor accounts receivable, follow up on overdue accounts and maintain collection records.
- Work proactively with Sales, Operations and Client Success to obtain information required for timely billing and resolve billing issues.
- Produce regular reports on invoicing, collections, AR aging, uninvoiced work and billing exceptions.
- Assist with month-end reconciliations and audit support.
- Identify opportunities to improve billing processes, reporting, controls and system automation.
Qualifications:
- 2–5 years' experience in billing, accounts receivable or revenue operations.
- Solid attention to detail and organizational skills.
- Excellent communication and relationship management skills.
- Proficiency in Excel and accounting systems (QuickBooks experience an asset).
- Comfortable working across multiple departments in a fast-paced environment.
Success Measures:
- Invoices issued accurately and on time.
- Complete capture of all billable work.
- Reduced accounts receivable aging and improved cash collections.
- Strong collaboration with internal teams.
- Continuous improvement of billing processes and controls.
To apply:
- Please email your resume and cover letter to
- Subject - Revenue Operations / Billing & AR