Employment Type: PermanentCompany DescriptionWe believe in the power of work. Since 1994, we’ve been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses and communities. We understand that work gives hope, strengthens relationships and drives economic growth.Job DescriptionAbout the roleTheWorkBC Centre Managerleads the day-to-day operations of the centre, overseeing staff, service delivery, and program performance to ensure exceptional client outcomes and compliance with contract and Ministry requirements. Reporting to the Regional Manager, this role provides leadership, coaching, and operational oversight while driving achievement of key performance targets, supporting governance activities, and fostering an inclusive, client-focused, and high-performing team culture.What you'll doEnsure strong, clear, and open communication while building trust-basedrelationships with staff, leadership, employers, service providers, and communitypartnersManage daily centre operations, including staffing and service delivery within contractperformance standard parameters, as well as within Ministry Eligibility requirements,Ministry Policy, and all other contract requirements.Work side by side with staff of various roles on a regular basis to observe workprocesses and to meet needs such as during busy times or staff illnesses.Assess and make decisions related to Service Delivery requests pertaining to Clientservice delivery decisions/policiesLiaise with project applicants and/or the Ministry to support the marketing andidentification of eligible Clients for Job Creation Partnerships (JCP) or Project BasedLabour Market Training (PBLMT) projects within the service areaOperationally execute centre-specific budget, business plan, quality managementplan, service initiatives for client inclusion groups, cohort-based group programming,employer outreach plan,



and service awareness and marketing plan in collaborationand coordination with others in the teamReport on program operations and work collaboratively with the Service Deliverymanagement team within the centre governance structure.Develop strategic partnerships with community organizations, employers, Indigenouspartners, and training providers, ensuring the centre works with Ministry staff toencourage information sharing and coordinated responses to Client and labourmarket needs and opportunities.Provide support to the Service Delivery team members as related to building sharedgoals, problem solving, advising, coaching and feedback; be available to answerquestions.Create a day-to-day environment of strong cross-functional team performance,ensuring effective coordination throughout the teamSupport the Regional Manager in developing and implementing local Programobjectives, strategies, programs, and budgetsSupervise and collaborate with staff to achieve results; responsible for ensuring that the teams understand performance and client service standards and how to reachthemSupport the team to help achieve KPMs, milestones, and overall program/contractualsuccessQualificationsWhat you bringMinimum of three (3) years’ demonstrated program and staff leadership experience, and a richunderstanding of employment programming, including conducting and interpreting ClientNeeds Assessments coaching and mentoring Clients; and building partnerships with employers,community agencies, and other partners.Demonstrated ability running business operations ensuring a range of goals, including financialand key performance measure goals, are met.Exceptional relational competence and demonstrated ability to interact effectively with diverseteam members to accomplish goals.Strong leadership, teambuilding skills and supervisory skillsExcellent organizational and interpersonal skills coupled with robust verbal and writtencommunication skills.Flexible, creative,



and able to adapt quickly to changing needs of a new program.Able to manage stressful situations in a fast-paced environment; be calm under pressure.Knowledge of the local labour market, community resources, government programs, job searchtechniques, career development, and issues related to unemployment, with the ability to uselabour market information to inform service delivery.Solid understanding of confidentiality and other professional codes of conductMust successfully meet all criminal record processes as identified by both the Ministry and WCGFor complete job requirements, see the full Job DescriptionhereAdditional InformationWhat we offerCompetitive salary rangeof $75,000 - $85,000per yearComprehensive and flexible health and dental benefitsRRSP Matching program of 2.5% base earningsCoverage for your credential or designation feeOngoing learning and development opportunitiesGenerous time off policy to encourage work/life balanceA diverse and inclusive workplace with a track record of high employee engagement and teamworkDiversity, Equity, Inclusion and Belonging MatterWCG isstrengthened by diversity. We arecommitted to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference. We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.WCG is committed to providing an accessible, barrier free recruitment and selection process. If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.Passion and Lived Experience Matter!By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply#J-18808-Ljbffr

📌 Centre Manager (Winnipeg)
🏢 Oxford Learning
📍 Winnipeg