Summary

Join our Long-term Care Volunteer team as a Reception Support Volunteer to welcome visitors, and help maintain a smooth-running, friendly front desk environment.

Location

162 Sandiford Drive, Whitchurch-Stouffville, Ontario L4A 3S3

Opportunity Type

Ongoing - Start Anytime

Schedule

Immediately

Position Overview

As a Reception Support Volunteer, you will assist with various administrative tasks and ensure the smooth day-to-day operations of the reception area. You will help maintain a clean and welcoming environment for staff, visitors, and clients. This role is ideal for individuals with strong organizational, interpersonal, and communication skills.

Key Responsibilities

- Manage daily reception duties, including answering phone inquiries, checking voicemails, receiving mail, and ensuring visitors and volunteers sign in/out.
- Provide general information to callers and visitors.
- Greet and assist guests and family members visiting the long-term care centers with inquiries.
- Perform additional administrative tasks as assigned.

Qualifications And Requirements

- Must be at least 16 years of age. However, some roles may require a higher level of maturity or prefer adult candidates.
- Robust communication skills in English, Cantonese,



or Mandarin are required. However, certain roles may require the ability to interact with residents in their native languages.
- Successful completion of the Tuberculosis (TB) screening and Vulnerable Sector Screening.
- A genuine interest in helping residents with compassion, understanding, and patience.
- Demonstrated dependability, initiative, flexibility, and reliability.
- Willingness to attend additional training as needed.

Commitment & Locations

- Available Monday to Sunday for 3-4 hour shifts or as assigned.
- A minimum commitment of 6 months is required.
- The position will be at the Mon Sheong Stouffville Long-Term Care Centre (162 Sandiford Drive, Whitchurch-Stouffville, ON).

We thank all applicants for their interest, please note only those selected for further consideration will be contacted.

Volunteer Requirements

- Willing to undergo a background or police records check
- Minimum 16 years old
- Willing to complete medical forms
- Fluent in Cantonese or Mandarin
- Wiling to undergo a Tuberculosis (TB) test

Causes

Community & Social Services Healthcare, Medical, & Wellness Seniors

📌 Reception Assistant - STLTC (Whitchurch-Stouffville)
🏢 Volunteer Success
📍 Whitchurch-Stouffville