Salary Range: $95,000–$118,000 CAD annually, will be determined as per candidate’s skills, qualifications, and relevant experience.

YOUR ROLE The Regional CRM Senior Specialist is the single accountable owner for CRM roadmap adoption, governance, and change delivery within the Europe region, supporting CEVA Logistics’ CRM transformation. The role is 100% dedicated to CRM and reports directly to the Regional Sales Excellence Responsible and functionally to the Global CRM Team Manager. C‑View Boost program has moved CRM into continuous delivery mode, expanding scope from product, UX driven updates and improvement to CRM Analytics capacities, AI use cases, Sales Performance Management (SPM), and data model/hierarchy transformation in accordance with IT systems convergence (MDM/OneTMS/CDP). WHAT YOU WILL BE DOING

Own CRM adoption, training, and change management across the region

Is the direct interface to the global CRM Team and regionally mandated by RSE to drive CRM within the region

Enforce CRM standards, governance, and data quality discipline

Act as regional interface between Global CRM, Regional Sales Effectiveness, and Sales teams

Lead regional rollout of CRM releases

Design and deploy regional dashboards, reports, and processes

Identify risks, raise escalations,



and advise on regional readiness for upcoming releases• Eliminate parallel tools and ensure CRM is the single source of truth WHAT WE ARE LOOKING FOR

College Degree

5-10 years of experience, mid‑Senior to Senior experience in CRM, Sales Operations, or Change Management

Solid governance mindset with regional execution capability

Proven ability to drive adoption in complex, matrix environments

Knowledgeable in CRM, preferably Salesforce

Experience in complex environment and/or transformation related experiences

Experience with Project management and training skills is preferred At CEVA we are committed to creating a safe and healthy work environment. We offer:

A Competitive Compensation PackageComprehensive Health & Dental Benefits

Professional Development Opportunities

Continuing Education CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. We thank all candidates for applying, however, only successful candidates will be contacted for an interview.

📌 Regional CRM Senior Specialist (Toronto)
🏢 Ceva Logistics
📍 Toronto