Morgan McKinley is delighted to be partnering with a key client in the logistics and supply chain sector in Waterford to recruit an experienced Senior Warehouse Manager. This is an excellent opportunity to join a well-established and growing organisation in a senior leadership position, overseeing complex warehouse operations across Food, Pharmaceutical and General Warehousing.

Reporting to the Operations Director, you will play a pivotal role in driving operational excellence, developing high‑performing teams and delivering exceptional customer service. Working closely with Quality, Transport, IT, HR and commercial stakeholders, you will help shape operational strategy while ensuring best‑in‑class service delivery.

The Prospect

This role is ideal for an experienced operations leader who thrives in a fast‑paced environment and enjoys balancing strategic leadership with hands‑on operational management. You will lead multiple warehouse functions, champion continuous improvement initiatives and build strong, long‑term customer relationships.

Key Responsibilities

- Provide strategic leadership across multiple warehouse operations, ensuring business objectives are delivered through effective planning and execution.
- Develop workforce and succession plans to support future growth and operational capability.
- Lead, coach and mentor managers, supervisors and operational teams, creating a high‑performance culture focused on engagement and accountability.
- Drive performance management, talent development and capacity planning across the operation.
- Monitor operational performance, allocate resources effectively and ensure key milestones and deadlines are achieved.
- Analyse operational challenges,



assess risks and make commercially sound decisions.
- Promote clear communication and collaboration across departments.
- Embed continuous improvement practices through regular operational reviews, Gemba walks and process confirmation.
- Lead operational improvement projects in partnership with internal teams, suppliers and contractors.

Operational Excellence

- Oversee the day‑to‑day performance of warehouse operations, ensuring customer requirements are delivered On Time and In Full (OTIF).
- Drive consistency across warehouse operations by implementing and maintaining SOPs and operational KPIs.
- Identify opportunities to improve efficiency, productivity and resource utilisation while maintaining the highest standards of quality and safety.
- Ensure all warehouse operations remain audit‑ready and compliant with relevant quality and regulatory requirements.
- Lead investigations and root cause analysis following incidents or non‑conformances, implementing effective corrective actions.
- Champion best practice in Health & Safety, hygiene, housekeeping and quality standards.
- Maintain high standards of stock control, product integrity and warehouse security.
- Utilise business systems including Microsoft 365, SharePoint and operational management platforms to support reporting and performance.

Customer Relationship Management





- Develop and maintain strong relationships with key customer stakeholders.
- Lead customer review meetings, presenting operational performance across key metrics including productivity, storage utilisation, OTIF performance, overtime, complaints and improvement initiatives.
- Collaborate with customers to identify opportunities for continuous improvement and enhanced service delivery.
- Build trusted partnerships that contribute to long‑term customer satisfaction and business growth.

Performance Reporting

- Produce accurate daily, weekly and monthly operational KPI reports.
- Deliver monthly customer reporting including productivity, warehouse capacity and service performance.
- Support payroll, customer billing and operational cost reporting.
- Work closely with Finance on budgeting, forecasting and cost management.
- Use operational data and analytics to identify trends, drive improvements and support strategic decision‑making.

About You

To be successful in this role, you will bring:

- A minimum of 3-4 years’ experience managing large operational teams within a fast‑paced environment.
- Proven experience leading managers and developing high‑performing teams.
- Strong leadership, communication and stakeholder management skills.
- Excellent analytical and problem‑solving abilities with a data‑driven approach to decision‑making.
- Strong organisational skills with the ability to manage multiple priorities.
- Proficiency across Microsoft Office and operational systems.
- Warehouse or logistics experience is advantageous, although candidates with transferable operational leadership experience from other industries will also be considered.

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📌 Senior Warehouse Manager (Kingston)
🏢 Morgan Mckinley
📍 Kingston