Elevate your career with Square as an SMB Account Manager, focused on helping merchants thrive. Drive business growth through client education, strategic advice, and innovative solutions.
As a vital part of Square's Account Management team, you’ll nurture relationships and introduce customers to Square's features. This role demands 2-3 years in Sales/Account Management, emphasizing customer engagement and upselling. You'll collaborate with multiple teams to ensure exceptional service for a diverse clientele while advocating for their needs.
Key Responsibilities:
• Grow and retain a multi-million dollar customer base
• Understand and meet customer needs effectively
• Cross-sell and upsell relevant Square products
• Strategically address and resolve customer issues
• Collaborate with Sales, Support, and Product teams
Requirements:
• 2-3 years in Sales or Account Management
• Proven track record in client relationship building
• Solid organizational and analytical skills
• Solid knowledge of CRM tools like Salesforce
• Passion for technology in supporting SMBs
Harness your sales skills and tech knowledge to support merchants as their trusted advisor at Square.
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📌 SMB Account Manager at Square (Toronto)
🏢 Socket.dev
📍 Toronto