Become a pivotal Community Implementation Specialist with melyn, driving adoption in First Nations communities across Canada. This full-time role involves flexible schedule and meaningful onsite training and support. In this permanent role, you will take charge of the complete implementation process for melyn's platforms.

Interacting closely with diverse departments in First Nations, you will transform traditional record-keeping into efficient digital systems. Strong communication and teaching skills are vital as most users will be non-technical, requiring a patient and understanding approach. Key Responsibilities:

- Lead end-to-end implementations over 8-10 weeks
- Migrate existing records into a searchable database




- Configure permissions and tailor modules per Nation
- Research and understand each community's unique needs
- Provide ongoing support and maintain user engagement Requirements:
- 3+ years in implementation or customer success
- Strong communication and training capabilities
- Experience with non-technical user adoption
- Bachelor's degree in any discipline
- Genuine respect for Indigenous governance and self-determination Embrace this opportunity to make technology accessible and transform the operational efficiency of First Nations communities.

📌 Remote Community Implementation Specialist (Toronto)
🏢 melyn
📍 Toronto