Join Legrand as a Customer & Digital Experience Specialist in Mississauga, Ontario, or consider work from home. This role enhances digital and customer experiences through content management and operational support.
As part of the Power Bus Way Team, you will be a key player in executing customer experience (CX) and digital experience (DX) initiatives. Your focus will be on maintaining engaging customer-facing content and improving workflows while collaborating with cross-functional teams. Your role is crucial in ensuring digital resources are user-friendly and accessible, ultimately supporting business objectives.
Key Responsibilities:
• Organize and maintain divisional website content
• Coordinate updates and maintain day-to-day website operations
• Collaborate with multiple teams to enhance user experience




• Support content governance and version control practices
• Analyze feedback and usage data to identify content gaps
Requirements:
• Associate or bachelor’s degree in a related field
• 3-5 years in digital experience or website operations
• Experience with CRM systems and collaboration tools
• Detail-oriented approach to maintaining accurate content
• Strong communication skills for stakeholder alignment
Become a pivotal part of Legrand's mission to enhance digital experiences and customer journeys in the electrical sector.
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📌 Customer Experience Specialist in Mississauga
🏢 Legrand
📍 Mississauga