Customer Solution Manager, Infrastructure - C$115,500 - C$128,350 A Year (Kitchener)

Customer Solution Manager, Infrastructure - C$115,500 - C$128,350 A Year (Kitchener)

04 Aug
|
W Electric Canada
|
Kitchener

04 Aug

W Electric Canada

Kitchener

Requisition Number: 30771Company: W Electric Canada IncLocation: Kitchener, ON, CA, N2P 0A4 Burlington, ON, CA, L7L 0E6 Peterborough, ON, CA, K9J 7X6Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, innovation is in our DNA. We are creative. We think differently. This goes beyond our technical applications and products. We must incorporate innovation into all aspects of our business to drive greater efficiency, create greater growth and strengthen our culture.Westinghouse is committed to delivering creative nuclear energy solutions by leveraging our global insights, CANDU expertise, collaborative mindset, and best-in-class technology. We are proud to play a key role in accelerating Canada’s energy sustainability and achieving its net‑zero goals and we recognize that our employees are our most valuable asset when it comes to achieving that goal.About The Role As a Customer Solutions Manager (CSM), Infrastructure you will lead OPS Canada’s Infrastructure Segment to expand WEC’s market share in Canadian nuclear utilities and facilities by meeting customer needs with unique and competitive offerings. This includes capture planning, technical solution selection, costing and pricing, and negotiation with customers. The CSM grows our pipeline for all Canadian infrastructure projects in close coordination with Sales and Engineering. You will report to the Director, CANDU Engineering & Tooling and be located at one of our locations, which can be in Burlington, Peterborough or Kitchener, Ontario, Canada offices. This position will be offered as a hybrid role. Employees working in hybrid roles are expected to work onsite 2 days per week.Key Responsibilities Technical offer developmentDevelop all technical aspects of offers within the infrastructure product portfolio, including engineering projects related to building design, building upgrades, building system design (HVAC, plumbing, electrical).Coordinate proposal input from Engineering, Sales and Project Management.Develop proposal responses to client enquiries,



including schedules and partnering with Engineering to identify available qualified resources and develop hourly estimates.Support Commercial Sales and Global Markets with technical expertise throughout the contract negotiation process.Business strategy and pipeline growthLead Westinghouse’s Infrastructure strategy in Canada in collaboration with Global Markets and SalesWork with and identify evolving customer needs to help create future demand for Westinghouse’s Infrastructure businessEngage with customers to better understand needs and pain points to resolve active project challenges and to secure new work.Resource planning and Project SupportPrepare monthly resource demand reports for active and upcoming opportunities based on pipeline to ensure resource allocation during offer preparation and during project execution, immediately following contract awardCollaborate with Project Management teams to understand status of Infrastructure projects to inform future customer interactions and provide technical support for project successSupport the broader organisation, wherever possible, to achieve or exceed Sales and Revenue targets.QualificationsA Bachelor's degree in Engineering or Architecture or related technical discipline focused on infrastructure is essential for this role.A minimum of 10 years of experience is required, specifically in a technical leadership role within infrastructure projects. This experience should encompass areas such as building construction, HVAC systems, renovations, and similar fields.Having a Qualified Engineer (P.Eng.) designation is considered an asset.Familiarity with CSA quality standards, particularly N299 and N285, is essential for ensuring compliance and quality in project execution.Candidates should demonstrate a broad understanding of infrastructure engineering, with an awareness of the mechanical, electrical, structural, and civil components that contribute to successful project outcomes.It’s important to note that for this role, it is a bona fide job requirement to be eligible and authorised to travel to the U.S. on Westinghouse business, and such travel is subject to the rules and regulations of the U.S. Department of Energy, and compliance with all applicable U.S.



export laws and regulations.We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $115,500 to $128,350 per year. In addition to the base pay, this role may be eligible for incentive pay based on company and individual performance.This posting is for an existing vacancy and reflects an immediate hiring need.Why Westinghouse? Westinghouse is a firm believer in fostering a workplace that is powered by inclusive leaders, teams and culture. This commitment separates us as a leader in our industry and differentiates from our competition. You will work closely with global leaders who will support your development through coaching and managing opportunities. Together, and using the talents of our employees, we will advance technology and services to power a clean, carbon‑free future.BenefitsGreat compensation packageEmployee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household membersRetirement Savings Plan with Company MatchPaid Vacations, Flextime, Sick/Personal and HolidaysWe encourage healthy work‑life balance and offer flexible schedules and with the potential to work from anywhere in CanadaWe pay 100% of the medical/dental/vision insurance premiums for you and your familyIncredible opportunity for growth in an innovation‑driven, global companyEducational Reimbursement ProgramEmployee Referral and Recognition ProgramWhile our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.Job Segment Nuclear Engineering, Sustainability, HVAC, Nuclear, Construction, Engineering, Energy, OperationsGet connected with Westinghouse on social media: Twitter | Facebook | LinkedIn | YouTube#J-18808-Ljbffr

📌 Customer Solution Manager, Infrastructure - C$115,500 - C$128,350 A Year (Kitchener)
🏢 W Electric Canada
📍 Kitchener

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