Drive excellence in service delivery as the Team Manager for Workplace Ambassador Services at TD in Toronto, Ontario. This role is key in managing operations and enhancing the workplace experience for colleagues.In this position, you will lead and develop a team of Workplace Ambassadors across various locations, ensuring operational consistency and colleague satisfaction. Your responsibilities include performance management, recruitment, and fostering a culture focused on hospitality and accountability.
You will monitor service metrics and implement improvements for an enhanced work environment.Key Responsibilities:- Manage and develop a high-performing Workplace Ambassador team- Oversee performance management and coaching initiatives- Conduct regular site inspections for service standards- Monitor and improve operational processes- Act as an escalation point for workplace issuesRequirements:- Relevant post-secondary education or equivalent experience- 5+ years in workplace or hospitality fields- 2+ years of leadership in service-oriented teams- Solid relationship management and communication skills- Proficiency with Microsoft Office and workplace technologyBecome a critical leader in enhancing workplace experiences as the Team Leader at TD in Toronto, ensuring optimal service delivery.#J-18808-Ljbffr
📌 Development And Partnership Team Leader (Toronto)
🏢 ACC
📍 Toronto
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