Lead the charge in installation fulfillment as a Support Manager. Drive accurate scheduling and communication for elevator and escalator projects while ensuring top-notch customer satisfaction across global operations.
This pivotal role demands meticulous coordination of new installation order fulfillment processes, ensuring alignment with customer expectations and project timelines. You will oversee and enhance supply chain operations, provide support to field teams, including fitters, and regularly engage with stakeholders. Your leadership will be essential in driving operational excellence and reinforcing customer relationships.
Key Responsibilities:
• Coordinate new installation order fulfillment processes
• Manage and align installation schedules with customer needs
• Enhance supply chain efficiency and address issues proactively




• Collaborate with engineers and project managers on execution
• Engage with customers for updates and expectation management
Requirements:
• Post-secondary education, preferably in Business or Engineering
• 5-8 years in the elevator industry or related field
• Minimum 3-5 years in a senior supervisory role
• Proficient in MS Office with robust leadership skills
• Excellent communication and customer service aptitude
Shape operational success and elevate customer experience through precise management and innovative problem-solving in installation processes.
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📌 Efficient Fulfillment Support Manager for Installation Coordination (Toronto)
🏢 Schindler Group
📍 Toronto