Drive excellence in retail operations as a Retail Operations Lead at PetSmart. Oversee store performance, manage inventory, and ensure a positive shopping atmosphere for customers and pets alike. As a Retail Operations Lead, you will share responsibility for optimizing store operations while aligning with PetSmart’s vision and values.

This role emphasizes merchandising, people leadership, and effective inventory management alongside maintaining a safe, well-organized environment. Your expertise will guide associates in delivering exceptional customer service and maintaining high store standards. Key Responsibilities:

- Guide sales associates in merchandise handling and product training
- Manage inventory levels and conduct regular audits




- Operate point-of-sale systems for accurate transactions
- Lead store opening and closing procedures effectively
- Ensure pet care maintenance and customer satisfaction Requirements:
- 2+ years of retail supervisory experience
- Full-time availability with flexible scheduling
- Proficient in computer applications
- Strong communication skills, both written and verbal
- Excellent organizational skills and attention to detail Make an impact at PetSmart while supporting a culture of teamwork and customer care.

📌 Retail Operations Lead at PetSmart (Kelowna)
🏢 PetSmart
📍 Kelowna