Dean Cooley GM | Service Advisor | Opened on 07/28/2026 | Pay rate: $ per year

Join Our Team at Dean Cooley GM!

Are you a customer-focused communicator with a passion for the automotive industry? We are seeking a energetic Service Advisor to join our fast-paced Service Department. In this pivotal role, you will be the essential link between our valued customers and our skilled technicians, ensuring a seamless and positive service experience from start to finish.

This is a process and communication-driven position where exceptional interpersonal skills and a dedication to customer care are paramount. We value a strong service mindset over an extensive mechanical background and are committed to training the right individual. If you thrive in a collaborative environment and want to be in control of your earning potential, this is the role for you.

Your Impact:

- Act as the primary liaison, building trust and managing the service journey for our customers.
- Utilize our state-of-the-art Dealer Management System (DMS) to write detailed work orders and manage service recommendations.
- Proactively communicate with customers through various mediums, providing updates at every stage of their vehicle's service.
- Collaborate with technicians, administrators,



and management to ensure workflow efficiency and customer satisfaction.
- Review completed work with customers at checkout, ensuring clarity and satisfaction.

What You Bring:

- A reliable, process-driven nature with a high sense of urgency.
- Outstanding customer service and communication skills, with a personable and outgoing attitude.
- The ability to thrive in a fast-paced, on-your-feet environment (approximately 80% of the time).
- Strong teamwork abilities and a collaborative spirit.
- Proficiency with computers and a willingness to learn new systems.
- A valid driver’s license.
- Basic mechanical experience is an asset, but we provide comprehensive training for the right candidate.

Why You'll Love Working With Us:

- Empowering Compensation: A competitive, variable pay plan that puts you in control of your earnings based on your performance with salary starting at $50,000.
- Structured Growth: Comprehensive on-the-job training with clear metrics and reporting for self-accountability and career progression.
- Career Pathway: Opportunities for growth within a leading automotive organization.

Dean Cooley GM is an equal opportunity employer.

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📌 Service Advisor, Dean Cooley GM (Dauphin)
🏢 Formulafordlincoln
📍 Dauphin