Room - Night Auditor (Revelstoke)

Room - Night Auditor (Revelstoke)

04 Aug
|
Northland Properties
|
Revelstoke

04 Aug

Northland Properties

Revelstoke

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.

The Hotel Night Auditor will be responsible for conducting a nightly audit, balancing and consolidating departmental ledger accounts, preparation of various hotel operating reports. They are required to work through the night shift on the front desk.

JOB REQUIREMENTS

Fluent in English and French (preferred)

High School Diploma, G.E.D. or equivalent

Completion of a two-year apprenticeship program, or a college program in front desk operations or hotel management preferred

Experience in all aspects of customer service and people management

Strong working knowledge of hospitality industry principles, methods, practices, and techniques

Strong working knowledge of accounting practices and principles

Ability to analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required

Exceptional conflict resolution, negotiation,



and objection handling skills

Able to respond quickly in a agile and changing environment

Able to build and maintain lasting relationships with corporate departments, key business partners, and customers

Knowledge of cost analysis, fiscal management, and budgeting techniques

Able to effectively communicate both verbally and in writing

DUTIES

Maintain an inventory of vacancies, reservations and room assignments

Register arriving guests and assign rooms

Answer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaints

Compile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

Present statements of charges to departing guests and receive payment.

Hotel security

Post all daily room and outstanding charges.

Take over from the evening cashier, checking and accepting float and takings.

Accept revenue and floats from restaurant cashiers, ensuring that these are securely locked away.

Accept and lock away keys from various departments.

Prepare Credit Card/Charge Card summaries and post to DAB's account.

Maintain a high standard of personal hygiene and appearance.

APPLICABLE SKILLS

Excellent customer relations.

Must have time-management skills.





Adaptable to change and be able to handle multiple priorities under pressure.

Eager and focused to exceed guest expectations.

PERKS Rewards & Recognition

Team rates from $59 per night, Family & Friends rates too!

25% discount at our restaurants for up to 6 people

Discounted Passes/Lift tickets at Grouse Mountain and Revelstoke Mountain Resort

Ongoing Employee events, incentives & recognition

Growth Opportunities- Career Advancement starts from Within

Dedicated Training Program

Employee Assistance Program (EAP)- Free mental Health Support, Legal & Financial Counselling

Refer a friend or family and earn money!

Group Life Insurance, Extended Health, Dental, Vision Care

Complimentary Stays

RRSP Matching

Milestone Rewards

Tuition Credit Program

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

At Northland

Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.

📌 Room - Night Auditor (Revelstoke)
🏢 Northland Properties
📍 Revelstoke

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