Exciting chance to join a dynamic and collaborative team and work with premium, globally renowned products and appliances

- Are you looking to join a globally recognised brand selling premium products?
- Do you love consulting with customers to find their best product solution?
- Are you looking for a company where you feel valued and supported?

The ideology of“Immer Besser”(Forever Better) is entrenched in the Miele culture and is one of growth and commitment for continuous improvement. A globally recognised German company, Miele is the prominent supplier of premium household appliances across kitchen, laundry and floorcare.

Our Miele Experience Centres (MECs) showcase our innovative & stylish products across kitchen, laundry and floor care in lifestyle setups and in many colours and configurations across all of our MECs in Australia & New Zealand.

The Position:

Located at our beautiful, new Canberra location, this position will be suited to someone who loves working with people, customers and being part of a premium retail brand.

This will be a full-time position working 37.5 hours per week. The Centre trades Monday to Sunday.

Responsibilities:

- Consult with customers to provide product information, demonstrations, quotations and follow ups, through to closure of sales
- Ensure showroom and equipment are clean and in line with Miele display standards
- Support the in house Culinary Team with the coordination of cooking classes
- Continually learn and improve on product knowledge in order to offer best solutions to customers
- Assist with telephone enquires and general administration duties
- Assist with trading nights, product training sessions and showroom events




- Active participation in the customer engagement framework
- Achieve and exceed team based targets & KPIs
- Actively demonstrating and supporting the Miele Values in everyday work

About You:

As the successful candidate you will have:
- Experience delivering world class customer service standards with a consultative approach
- Ability to work and succeed in a team environment
- Ability to resolve customer enquiries and potential conflicts in a professional manner
- Can thrive in fast paced, high pressure situations
- Adaptable and ability to think quickly on your feet to provide solutions to customers
- Possess excellent communication skills
- Intermediate knowledge of systems including MS Excel and CRM software
- Desire to continually learn and improve on product knowledge in order to advise our customers
- Availability to work on a rotating roster, between Mon-Sun, during the business hours of 9:00am-5:30pm, and until 9pm on some Fridays.

What we offer:

- Generous staff discounts on our beautiful & premium products
- Access to Miele’s free annual health checks
- Participation in our great Employee Reward and Recognition Program Miele Moments
- Access to EAP Support Services
- Training, coaching and development from an experienced Centre Manager
- Career development opportunities from a company who supports growing from within
- Opportunity to join a fantastic workplace culture and team

The values we nurture at Miele:

- We take it on and make it happen
- We act as leaders
- We help others to be successful

If you are a consultative salesperson, enjoy being challenged and are continually striving to improve your skills and knowledge and help improve others,

📌 Sales Consultant - Canberra (Vaughan)
🏢 Miele
📍 Vaughan