Join Ramp as a Scaled Customer Activation Manager to optimize onboarding for self-service customers. Your skills in project management and communication will drive customer satisfaction and growth.

In this pivotal role, you will oversee the onboarding and success of micro-SMB and SMB accounts at Ramp. With at least three years of B2B experience, you'll lead customers through an efficient activation process. Collaboration with the Product team is essential to elevate customer feedback and enhance onboarding opportunities.

Key Responsibilities: • Drive seamless onboarding of current Ramp customers • Manage micro-SMB and SMB accounts for swift transitions • Balance implementation tasks with proactive customer outreach • Collaborate with Product teams to address customer pain points • Identify automation opportunities to broaden onboarding reach

Requirements: • Minimum 3 years in sales or customer success • Exceptional project management skills • Strong verbal and written communication abilities • Proven track record meeting KPIs • Experience managing a book of 100+ customers

Leverage your expertise to shape Ramp's customer experience and drive lasting impact.

📌 Scaled Customer Activation Manager at Ramp (Toronto)
🏢 Triwill Group
📍 Toronto