Take charge of customer relationships as a Senior Customer Account Manager at NFI. Lead strategic growth and operational excellence while ensuring exceptional service delivery and profitable performance. This senior role requires managing key customer accounts and aligning their expectations with NFI’s operational performance.

You will drive revenue growth through chance identification, solution development, and effective cross-selling of services like Intermodal and Dedicated transport. Your expertise will ensure a superior customer experience through communication and proactive problem resolution. Key Responsibilities:

- Oversee key customer accounts for organizational alignment
- Drive revenue through solution development and cross-selling




- Communicate consistently to deliver high-quality customer experience
- Create account-specific business plans for tracking performance
- Lead customer business reviews with KPI insights Requirements:
- Bachelor’s degree preferred
- Minimum 5 years in logistics or account management
- Proficiency in CRM and TMS (HubSpot preferred)
- Strong understanding of DOT regulations and claims processes
- Excellent verbal and written communication skills Enhance customer relationships, revenue growth, and operational excellence as a Senior Customer Account Manager at NFI.

📌 Senior Account Manager at NFI (Mississauga)
🏢 NFI Industries
📍 Mississauga