Take the lead in transforming marketing and loyalty at EY, a global leader in consulting. This role focuses on creative strategies, AI integration, and exceptional client engagement.
As a Manager in Marketing Transformation & Loyalty at EY, you will drive growth through strategic insights in customer experience, brand management, and technological innovation. Collaborating across industries, this role involves managing projects in financial services and retail, focusing on operational excellence and the application of AI to enhance service delivery.
Key Responsibilities:
• Manage daily operations to enhance customer interactions
• Lead cross-functional teams for service design improvements
• Analyze customer feedback to identify growth opportunities




• Support execution of transformation programs aligned with client goals
• Establish KPIs for process excellence and monitor progress
Requirements:
• 10+ years in marketing leadership or agency experience
• Proven track record in transformation projects and digital innovation
• Strong background in customer strategy and analytics
• Familiarity with compliance and regulatory standards
• Excellent stakeholder management and communication skills
Leverage your marketing expertise and vision to champion transformation initiatives at EY.
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📌 Marketing Transformation Manager at EY (Victoria)
🏢 EY
📍 Victoria