National Bank of Canada is seeking a Senior Transformation Advisor to lead AI-driven transformations within the Customer Experience Centre. You will design and deliver AI-based solutions, guiding major initiatives and governance to maximize value across contact centres.
You will influence executives and cross-functional teams, shaping the strategic vision and ensuring adoption of automation and SaaS solutions. A solid background in organizational transformation is essential.
📌 Senior AI Transformation Leader - Contact Centers (Montreal)
🏢 National Bank of Canada
📍 Montreal
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