Job Subfunction

Business Performance and Process Improvement

Agency

Critical Mass

Job Function

Projects and Performance Improvement

Job Subfunction

Business Performance and Process Improvement

Senior Business Analysts understand the business and user goals of a project and provide clear requirements for the development and testing team. Working with key stakeholders, Senior Business Analysts clarify and communicate business needs, contribute to the definition and design of solutions, and ensure the alignment of business solutions and business needs. Senior Business Analysts perform activities including business process analysis, needs assessments and solution definition throughout the systems development lifecycle. Senior Business Analysts helps develop processes and methodologies to manage requirements for all stakeholders.

As a Senior Business Analyst, you have experience gathering and documenting product requirements. You have worked in a variety of systems environments and have at least a general understanding of the technology considerations. You are comfortable leading workshops, working meetings and presentations.

You communicate in an empathetic, positive and friendly manner with a focus on clarifying business needs and customer service. Working with contractors, vendors and multiple processes and methodologies to manage requirements for all stakeholders.

NOTE: THIS IS A CONTRACT ROLE WITH AN END DATE.

Responsibilities

- Contributes to the analysis of business processes to identify and clarify requirements
- Contributes to improvements to business processes
- Is able to analyze and assess an organization’s business model
- Demonstrates an ability to express complex ideas clearly
- Facilitates analysis, classification and documentation of requirements
- Proposes an appropriate document-set for a project
- Publishes, distributes and facilitates sign-off of requirements documentation




- Manages changes to the requirements baseline
- Supports impact analysis on changes to requirement(s) through project lifecycle
- Gathers, clarifies and validates requirements
- Acts as interpreter who facilitates communication between clients and internal teams
- Anticipates, quantifies and resolves problems and issues with requirements
- Uses data and process modeling techniques to identify and clarify requirements
- Communicates with clients and internal teams to clarify and validate requirements
- Uses data and process modeling tools
- Demonstrates knowledge of testing strategies, plans and execution
- Participates actively in the development of testing strategies and plans
- Designs user acceptance testing plans
- Monitors user acceptance testing and responses to problems
- Understands IT and project management concepts
- Uses desktop productivity applications at an superior level
- Is aware of the societal impact of information and information technology
- Understand information security and confidentiality guidelines

Requirements

- 5 - 10 years experience as a Business Analyst in software or interactive web development initiatives
- Bachelor’s degree in Business, Commerce or equivalent
- Solid analytical skills
- Strong organizational skills
- Applies creative thinking and problem solving to clarifying requirements related issues
- Demonstrated experience producing technology project artifacts including: use cases, requirements documents, design functional specifications, test plans and test cases, process flows.




- Demonstrated experience in technology solution management, including: usability/GUI design, web application development methodologies, object-oriented development approaches
- Working knowledge of third‑party solution providers
- Defining and documenting design to requirements trade-offs
- Broad knowledge of programs, projects and knowledge management processes and tool sets
- Knowledge of user-centered content development, interface design, information architecture, digital branding and marketing communications
- Demonstrated experience in communications management, including ability to communicate with a variety of audiences (client and internal team)
- Consensus building, team building and problem solving
- Written and oral communications, including presentations to senior level executives
- Ability to work with cross-functional teams throughout implementation to ensure integrity to requirements
- Organizing and facilitating meetings with business users for requirements gathering
- MBA desired but not required

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in‑office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/

$110,000- $120,000

📌 Senior Business Analyst (Calgary)
🏢 Critical Mass
📍 Calgary