Our client, the Bank of Canada has a 2 year renewable full-time contract chance. The position requires to be onsite one day per week and remote 4 days per week.

Mandatory Requirements A minimum of five (5) years of recent demonstrated experience supporting production readiness, go-live planning, and operational transition activities for technology solutions A minimum of three (3) years of recent demonstrated experience supporting testing cycles, including integration testing, user acceptance testing (UAT), and end-to-end validation

Support production readiness planning and execution activities to ensure the successful implementation and operational transition of the financial system.

Responsibilities

Collaborate with business and QA stakeholders to define and validate business scenarios, operational workflows, and testing outcomes

Facilitate identification, tracking, and resolution of defects, operational gaps, and process issues throughout the testing and deployment phases

Develop, maintain, and govern operational documentation required to support production readiness and ongoing operations, including SOPs, runbooks, support procedures, process flows, and user guidance materials

Ensure operational and support documentation remains accurate, current, and aligned with evolving solution changes throughout the delivery lifecycle

Develop end-user training materials and support knowledge transfer activities for business and operational support teams

Facilitate operational readiness by ensuring support teams have a clear understanding of business processes, workflows, escalation procedures, and support expectations

Ensure training, operational procedures,



and support materials are fully aligned with the final production solution and operational model

Act as a liaison between business and technical teams to support effective communication, operational readiness, issue resolution, and transition-to-support activities

Identify and assess operational impacts, process gaps, dependencies, and readiness risks prior to production deployment, and support mitigation planning

Coordinate readiness activities across business, operational, and project delivery stakeholders to ensure alignment and execution against implementation timelines

Support go-live planning, deployment activities, and early-life operational stabilization efforts

Support business validation activities across integration testing, user acceptance testing (UAT), and end-to-end testing cycles to ensure the solution meets business and operational requirements

Required Qualifications & Skills

University degree or college diploma in computer science or a related field A minimum of five (5) years of recent demonstrated experience supporting production readiness, go-live planning, and operational transition activities for technology solutions A minimum of three (3) years of recent demonstrated experience supporting testing cycles, including integration testing, user acceptance testing (UAT), and end-to-end validation

Demonstrated experience in developing user guides, process documentation and knowledge transfer materials

Strong communication and facilitation skills, with the ability to act as liaison between business and technical stakeholders

Proven ability to coordinate across multiple stakeholder, including business, QA, technical teams, and operational support groups

📌 Senior Business Analyst (Ahuntsic)
🏢 CQ Search Group
📍 Ahuntsic