Senior Business Analyst

We are seeking a highly analytical and results-driven Senior Business Analyst to join a growing team in Toronto, Ontario . This role is ideal for a skilled who enjoys working with data, improving business processes, and delivering insights that support strategic decision-making. The successful candidate will play a key role in managing compensation-related reporting, payment governance, process optimization, and cross-functional initiatives while collaborating with internal stakeholders to enhance operational efficiency and business performance.

Responsibilities Execute and strengthen financial, payment, and operational controls to ensure accuracy, compliance, and efficiency. Analyze business processes and identify opportunities for automation, workflow improvements, and reporting enhancements. Lead compensation-related projects, coordinating communications and deliverables with internal teams and external business partners.

Prepare and deliver reports, dashboards, and presentations for management and senior leadership to support informed decision-making. Analyze business requirements, contracts, and payment structures to ensure successful implementation within operational systems. Conduct audits and reconciliations to validate payment accuracy and compliance with contractual agreements.

Perform detailed data analysis and business investigations to identify trends, resolve issues, and provide actionable recommendations.



Develop and maintain strong relationships with internal stakeholders and external partners to support ongoing business initiatives. Collaborate with cross-functional teams to improve reporting processes, enhance data quality, and support continuous process improvement initiatives.

Requirements Strong working knowledge of SQL, SAS, Oracle, Teradata , or similar database and analytical tools. Advanced proficiency in Microsoft Excel, PowerPoint, and Word . University degree in Business, Information Technology, Finance, Mathematics , or a related discipline.

Strong analytical and financial acumen with the ability to interpret complex data and provide meaningful business recommendations. Excellent organizational, communication, and problem-solving skills with exceptional attention to detail.

Experience managing projects, driving process improvements, and supporting business transformation initiatives. Ability to manage multiple priorities and meet tight deadlines while maintaining a high level of accuracy. Self-motivated with the ability to work independently and take ownership of projects from planning through execution.

Experience with telecommunications, compensation programs, or payment governance is considered an asset. Familiarity with internal enterprise systems, business processes, and reporting platforms is an asset. French language proficiency is required for positions located in Quebec .

📌 Senior Business Analyst (Toronto)
🏢 Dawn Recruiting Agency
📍 Toronto