Elevate public safety with the City of Hamilton as a Senior Business Analyst. Focus on implementing cloud-based Computer Aided Dispatch while collaborating closely with Fire Operations and Emergency Services. As part of a dedicated project team, your role will emphasize analyzing complex business processes, utilizing strong communication and analytical skills.

You'll support the Hamilton Fire Department through system enhancements and provide recommendations that impact critical operations. This position requires interaction with a variety of stakeholders and offers an opportunity to develop your business analytics capabilities. Key Responsibilities:

- Analyze IT business and operation systems
- Support the implementation of CAD solutions
- Collaborate with Fire Operations and stakeholders
- Develop change management and communication plans
- Create reports with business process recommendations Requirements:
- Minimum 5 years as a business analyst
- University Degree in a related field
- CBAP Certification is an asset
- Knowledge of municipal IT concepts
- Familiarity with emergency service technologies Maximize technology advantages to enhance Hamilton's emergency response systems and services.

📌 Senior Business Analyst for Hamilton's Fire Department (Canada)
🏢 The City of Hamilton
📍 Canada