We are seeking an experienced Business Analyst to support large-scale enterprise initiatives within the Ontario Public Service. The role involves leading end-to-end business analysis activities, working closely with stakeholders, and delivering high-quality documentation to support business and IT solutions.

Job Overview

We are seeking an experienced Business Analyst to support large-scale enterprise initiatives within the Ontario Public Service. The role involves leading end-to-end business analysis activities, working closely with stakeholders, and delivering high-quality documentation to support business and IT solutions.

Key Responsibilities

- Lead and conduct business analysis to identify business problems, opportunities, and solutions
- Gather, analyze, and document business and functional requirements
- Develop business cases, cost-benefit analysis, and feasibility studies
- Perform:
- Business process modeling
- Use case modeling
- Data modeling (conceptual & logical)
- Process and data flow analysis

- Conduct gap analysis for vendor releases and system upgrades
- Translate business requirements into epics, user stories, and scenarios
- Develop mockups and collaborate with stakeholders for validation
- Monitor project progress and provide regular updates to leadership.
- Identify risks, resolve issues, and ensure requirement traceability
- Act as liaison between business stakeholders and technical teams
- Develop performance metrics and conduct follow-ups




- Support knowledge transfer and documentation activities

Must-Have Skills & Experience

- Minimum 7+ years of Business Analysis experience
- Strong experience in:
- Business case development & feasibility studies
- Gap analysis for system upgrades
- Business and data modeling techniques
- Requirements gathering and documentation

- Proven ability to:

- Manage evolving requirements
- Maintain traceability across project lifecycle

- Excellent stakeholder management, facilitation, and negotiation skills

Core Competencies

- Strong analytical, problem-solving, and decision-making abilities
- Excellent communication (verbal & written) and presentation skills
- Ability to engage with cross-functional teams and senior stakeholders
- Strong organizational and multitasking skills
- Customer-focused with strong consulting mindset

Technical & Tools Experience

- Proficiency in MS Office Suite
- Experience with:
- Agile methodologies
- Requirement management tools
- Creating epics, user stories, and mockups

Requirements

Nice to Have

- Experience with public sector projects
- Exposure to mainframe/legacy systems
- Knowledge of cloud technologies
- Familiarity with OPS policies and IT approval processes

Work Environment

- Fully onsite role (Monday to Friday)
- Collaboration with business stakeholders, IT teams, and leadership
- Rapid-paced environment with multiple concurrent initiatives

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📌 Business Analyst (Toronto)
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📍 Toronto