Join Definity as a Senior Claims Assistant, supporting our Subrogation team with your exceptional customer focus and analytical skills. This hybrid role involves investigating claims and initiating recovery negotiations. In this pivotal position, you will report to the National Subrogation Unit Team Leader, coordinating high-volume claims processes across Canada.

Your responsibilities include processing recovery cheques, preparing file summaries, and assisting with legal referrals. You will also manage inquiries and uphold strong organizational standards, ensuring timely follow-ups and collaboration. Key Responsibilities:

- Process subrogation recovery cheques accurately
- Produce file summaries and prepare subrogation documents




- Prepare files for referral to legal partners
- Maintain detailed electronic records and Excel reports
- Assist with administrative tasks for the subrogation unit Requirements:
- University degree or working towards CIP designation
- 2-5 years of claims handling experience preferred
- Robust organizational and communication skills
- Proficient in MS Office and Oracle-based systems
- Bilingualism in English and French is an asset Bring your attention to detail, negotiation skills, and teamwork to make a real impact at Definity!

📌 Senior Claims Assistant at Definity (Ottawa)
🏢 Link Canada : 2SLGBTQ+ Insurance Network
📍 Ottawa