Lead a dedicated team as a Senior Manager in Commercial Services at TD in Oshawa, Ontario. Drive credit operations and provide exceptional customer experiences to achieve business growth. In this senior-level role, you will manage Account Managers while coaching and developing talent to meet personal and team objectives.
You will oversee a portfolio focused on credit operations, ensuring compliance with operational risk policies and delivering a superior customer experience. Your strategic input will directly influence sales coaching and pipeline management. Key Responsibilities:
- Lead a team in structuring credit and improving operations
- Coach Account Managers on customer solutions and service
- Manage customer relationships and address operational issues
- Set service standards aligned with business objectives
- Champion market knowledge and identify emerging trends
Requirements:
- 10+ years of relevant experience in banking or finance
- Undergraduate or graduate degree in a related field
- Solid leadership and coaching skills
- Excellent relationship-building capabilities
- In-depth understanding of credit risk management
Shape the future of commercial banking at TD and drive impactful results through effective leadership and customer focus.