Elevate customer interactions at Genesys as a Senior Consultant for AI Solutions. Your expertise will drive AI-powered business roadmaps and enhance overall client engagement. In this role, you will work closely with customers to understand their unique challenges and goals, leading workshops to uncover needs for AI implementations that improve operational efficiencies.

Your responsibilities include creating impactful demos, supporting solution design, and ensuring trusted AI data strategies. You will play a vital role in helping clients realize the value of AI technologies. Key Responsibilities:

- Facilitate workshops with users to analyze business needs
- Identify where AI can enhance customer experiences
- Develop customized technical demonstrations
- Assist in designing customer AI use cases
- Collaborate with teams to ensure successful project deployment

Requirements:

- Robust communication skills for diverse stakeholders
- Knowledge of AI technologies and their applications
- Integration skills with cloud-based platforms
- 5+ years of experience in solution development
- Familiarity with Genesys AI is a plus

Harness your AI insights to transform customer experiences at Genesys.

📌 Senior Consultant for AI Solutions (Pembroke)
🏢 8110 Canada - Genesys Cloud Services
📍 Pembroke