Lead patient support initiatives at Roche as a Patient Services Manager in Mississauga. Drive program success and optimize access while ensuring quality care and compliance.
As a key player in Roche's mission, the Patient Services Manager will strategize and execute comprehensive Patient Support Programs (PSPs). You will align these strategies with therapeutic goals while collaborating closely with various squads. This role demands strong analytical, communication, and project management skills to ensure optimal patient experiences and compliance with internal standards.
Key Responsibilities:
• Design and execute end-to-end Patient Support Programs
• Analyze patient data for actionable insights and program monitoring
• Collaborate with vendors to ensure program efficiency




• Conduct regular business reviews on KPIs and SLAs
• Manage contractual negotiations and compliance oversight
Requirements:
• Bachelor’s degree in Business, Healthcare, or Life Sciences
• 5+ years of PSP and healthcare industry experience
• Proven track record in managing complex programs
• Solid analytical skills with experience in data-driven decision making
• Bilingualism in English and French is a strong asset
Drive Roche's mission forward by leveraging your expertise in patient services and strategic program management.
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📌 Patient Services Manager at Roche (Mississauga)
🏢 F. Hoffmann-La Roche
📍 Mississauga