04 Aug
|
Motion Industries (MOT)
|
Lethbridge
04 Aug
Motion Industries (MOT)
Lethbridge
Elevate your career as a Senior Customer Service Representative with Motion Industries. This role focuses on customer inquiries, order placements, and building solid customer relationships. You will be responsible for managing customer interactions, placing orders via various methods, and negotiating prices to maximize profit.
This role requires extensive product knowledge and excellent communication skills, while providing guidance to junior representatives. Your contributions will ensure customer satisfaction and lasting relationships, driving repeat business. Key Responsibilities:
- Respond to complex customer inquiries and provide accurate quotes
- Place customer orders through telephone, fax, email, and in-person
- Negotiate pricing details to enhance Motion Industries' gross profit
- Build strong relationships to improve customer retention
- Manage inventory orders and expedite backorders effectively Requirements:
- High school diploma or GED and five years of related experience
- Strong communication skills with attention to detail
- Excellent negotiation and computer skills
- Ability to multi-task and manage time effectively
- Valid driving record preferred for company vehicle use Bring your customer service expertise to Motion Industries and help drive exceptional service.
📌 Senior Customer Service Representative Role (Lethbridge)
🏢 Motion Industries (MOT)
📍 Lethbridge