Overview

Languages: English

Education: Bachelor's degree

Experience: 5 years or more

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

- Coordinate IT projects, including the design and deployment of new IT systems and services
- Direct and control daily operations
- Evaluate daily operations
- Plan and control budget and expenditures
- Plan and organize daily operations
- Recruit staff
- Review operational reports to assess compliance with software and hardware requirements
- Supervise staff
- Train staff
- Establish and implement policies and procedures for information systems
- Meet with clients to discuss system requirements, specifications, costs and timelines
- Manage incidents
- Consult with clients after sale to provide ongoing support

Supervision

- 5-10 people

Experience and specialization

- Internet of things (IoT)




- Desktop applications
- Enterprise Applications Integration (EAI)
- Networking hardware
- Networking security
- Networking software
- Wireless networks
- Information Technology Infrastructure Library (ITIL)
- Linux
- Desktop publishing software

Area of work experience

- Design
- Project implementation
- Information technology (IT) service delivery
- Management
- Quality assurance or control

Additional information

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload

Personal suitability

- Productive interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Reliability
- Team player
- Proactive

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📌 information technology (IT) service delivery manager (Markham)
🏢 Titan power
📍 Markham