Position Summary

The role is responsible for working with teams, collecting and documenting detailed business requirements, translating them into functional specifications, and collaborating closely with technical and business teams to design and implement effective Workday solutions that meet those requirements. The candidate must build and maintain positive relationships with a diverse group of stakeholders, support platform adoption, and deliver on the technology roadmap. This position involves interaction at all levels within the organization, from business end users to high‑level management, and requires exceptional communication skills. The role also demands a candidate comfortable working in high‑pressure environments.

Responsibilities

- Gather, analyze and document Workday enhancements across HR, Finance, Procurement and Projects.
- Conduct interviews and analysis sessions to understand current business processes and future needs.
- Translate documented requirements and business rules into clear, actionable functional specifications and configure Workday modules to meet those specifications, ensuring traceability from requirements to deliverables.
- Collaborate with technical teams on solution design, configuration and integration development.
- Act as the functional subject‑matter expert (SME) during the design, development and implementation phases of new Workday capabilities.
- Support teams that perform design, configuration and maintenance for Workday modules.
- Identify, assess and solve complex business problems for integrating the Workday application with external systems.
- Facilitate complex issue discussion meetings and resolve ambiguity.
- Identify risks and recommend mitigating strategies to ensure successful project completion.




- Collaborate with Enterprise Architecture, Legal and Information Security teams to validate solutions from architecture, data‑privacy, legal contract and cybersecurity perspectives.
- Lead process‑improvement initiatives and enhance system and support documentation.
- Leverage AI capabilities to support future business initiatives.
- Collaborate with project managers and other team members to ensure projects are delivered on time and within budget.
- Make recommendations on process improvements and system enhancements to optimize performance and efficiency.
- Lead and drive change‑management activities for Workday solutions implemented via this process.
- Develop detailed test scripts and coordinate User Acceptance Testing (UAT) sessions to ensure delivered solutions meet requirements and stakeholder expectations.
- Manage and prioritize defects and enhancements identified during testing.
- Develop and execute comprehensive change‑management plans for new solutions to ensure successful end‑user adoption.
- Create training materials and support documentation for end‑users and administrators.
- Act as an ambassador to promote and educate the enterprise on the new Workday functionality.

Qualifications

- Proven experience as a Business Analyst in a Workday setting.
- Demonstrable functional knowledge and experience with Workday HCM,



Financial Management, Procurement and Projects.
- Minimum 5 years of experience performing requirements analysis with various functional areas of business and mapping requirements to HRIS and Finance ERP capabilities.
- Experience leading joint analysis and design sessions to elicit outcome‑based use cases and user stories that deliver results.
- Ability to apply critical thinking to problems and identify alternative solutions with pros and cons and present to business and Technology stakeholders.
- Strong ability to communicate complex concepts clearly to both technical and non‑technical audiences.
- University degree in a technology‑related field or business.
- Experience with waterfall and Agile‑based project methodologies.
- Exceptional analytical, problem‑solving and critical‑thinking skills.
- Nice to have: AI Automation skills.
- Nice to have: Expertise with MS Office or Google Suite.
- Nice to have: Testing experience with usage of automated tools.

Salary

90K/year – 100K/year CAD (guideline only). The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills and experience.

Employment Information

Our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and reflect the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

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📌 Workday Business Analyst (Toronto)
🏢 TMX Group
📍 Toronto