Elevate your career as a Senior Engineer for Application Support at Genpact, where innovation leads to real-world impact. This hybrid role emphasizes troubleshooting and application support. At Genpact, you’ll play a crucial role in advanced technical support and collaboration with teams to ensure timely resolutions.

Your responsibilities will involve routine application maintenance, performance monitoring, and creating technical documentation to assist in future troubleshooting efforts. You will also participate in the implementation of new applications, contributing to their successful launch and integration into operations. Key Responsibilities:

- Deliver advanced technical support for application incidents
- Coordinate with teams for prompt issue resolution




- Perform regular maintenance and software version upgrades
- Develop documentation for knowledge sharing and support
- Participate in the implementation of current applications Requirements:
- Bachelor's in Computer Engineering, Computer Science, or IT
- Knowledge of Agile Methodologies and Site Reliability Engineering
- Splunk certification preferred
- Experience in a production support capacity
- Proficient in English communication skills Enhance application support at Genpact while driving AI innovation.

📌 Senior Engineer for Application Support (Montreal)
🏢 GENPACT CANADA SERVICES
📍 Montreal