Overview Proudly Canadian. Driven by Purpose. Rooted in Care. Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada. Digital Service Insurance Team Lead Leading a team of Insurance Advisors by acting as a Subject Matter Expert (SME), coaching and mentoring with the support and assistance of the Manager, Digital Service. Supporting the daily operations and contributing to the growth of business and operations of a large Personal Lines book of business. Responsibilities Overseeing changes to insurance policies and endorsements according to policy and procedure Continuously researching and reviewing industry and product knowledge to ensure legislative statutes are adhered to Completing performance evaluations for staff in partnership with the Manager, Digital Service Developing self through industry involvement, training and other courses Adhering to all Company processes to ensure consistent and accurate documentation, and correspondence Assisting other departments, positions, tasks and duties as required Qualifications General Insurance Level 2 License required, RIBO an asset History of modeling the way when implementing initiatives and best practices Strong time-management and training skills in a deadline driven workplace Professional communication etiquette, both written and verbal Hours: Full Time – 37.5 hours/week Location: Remote in Canada Current Vacancy: Yes Salary Range:



$55,000 - $75,000 Requisition #: 82563 Why Western? Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact. Highlights Include 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation. Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact or visit our Careers page. Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team. Ready to Apply? If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you. #J-18808-Ljbffr

📌 Team Lead - C$55,000 - C$75,000 A Year - Remote (Calgary)
🏢 Western Financial Group
📍 Calgary