Become a key player in Markham's community as a Customer Service Representative. This part-time role focuses on qualified inquiry support and efficient service delivery in an in-office setting.

Markham is seeking a dedicated Customer Service Representative for its Contact Centre. This position is ideal for those with a minimum of 2 years in customer service, eager to assist a diverse community through phone and in-person interactions.

You'll leverage your problem-solving skills and CRM knowledge to enhance customer satisfaction continuously.

Key Responsibilities:
Provide prompt service through various communication channels
Resolve customer inquiries and issues effectively
Uphold high standards for service excellence consistently




Process financial transactions accurately
Participate in ongoing training and career development

Requirements:
Minimum high school diploma plus customer service courses
2 years of customer service experience preferred
Knowledge of Contact Centre procedures and software
Robust communication skills with a results-oriented mindset
Ability to multitask and manage stressful situations

Enhance your career by delivering exceptional service and support to the City of Markham's residents.
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📌 Customer Service Representative In Markham
🏢 City-of-Markha
📍 Markham