At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.

As a Product Manager, you will have the opportunity to build industry leading solutions for the commercial subcontracting industry including field service, maintenance management. You will learn about our customers - their people, organization structures, processes, and what they need from their operations platform. You will work closely with other Product Managers to understand common needs and patterns to create innovative solutions and workflows that solve for multiple use cases across personas.

You will be expected to meet KPIs metrics that are customer driven. Drive the product vision and roadmap for your domain, working closely with a team of engineers, designers, QA, and data engineers for execution Engage with customers of various types and sizes to understand their needs and validate solutions Work closely with other Product Managers, Customer Success, and Sales team members to understand priorities and align the roadmap with business objectives Work directly with early adopter customers for Beta Testing and feedback, and work closely with the Customer Success team for wider rollouts Own CSAT and feature adoption KPIs, as well as KPIs that measure efficiency gained for our customers Strong technical skills - engineering, SQL, analytics ~ and directly with customers ~ Strong customer research skill - working closely with customers to elicit their needs ~ Solid product management skills - demonstrated ability to ship 0 to 1; Familiarity with contractor workflows - incl.



Project management and Maintenance agreements ~ Strong understanding of agile development methodologies and experience working in an agile environment ~ Bonus: You have experience in and around the speciality contractor or construction world Familiarity with Salesforce, JIRA, Slack, Confluence Raleigh: $133,000 - $166,000 base + annual bonus opportunity LA/SF: $139,000 - $174,000 base + annual bonus opportunity Toronto: 120,000 - 150,000 CAD base + annual bonus chance Generous equity grant, become an owner in our company!

Flexible PTO and hybrid work schedules One-time work-from-home allowance Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days Company events and team-building activities, both in-person and virtual The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry! See why contractors choose Buildops here. Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols.

Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws. #

📌 Senior Product Manager- Walmart + (Toronto)
🏢 BuildOps
📍 Toronto