The Senior Product Manager identifies customer needs, works within the Blackline Product Development process to define a solution that is a valuable business for Blackline, oversees the development and launch of the product, oversees the sales and support of the product once it is launched, and guides the product through its end-of-life activities. You will define the product roadmap and make recommendations for your assigned product/service portfolio. You will work in collaboration with the SOC, Customer Care, Sales and Product Marketing to understand what customer problems Blackline Safety can solve with our solutions.

You will use a data-driven understanding of how your customers use our products and identify opportunities to better support them. You’ll be responsible for identifying and tracking key performance indicators for your products. You will need to be organized, a gifted communicator, have business savvy, and a strong technical acumen,



with a passion for delivering value to your customer as well as user experiences that delight.

Drive customer value by identifying and prioritizing highest impact capabilities Define a practical, yet aggressive set of requirements for each block release based on roadmap, user requirements, technical architecture, and business needs Serve as a subject matter expert in all things Product and/or Service including a solid understanding of the underlying systems and services that impact the customer experience Identify key input and output metrics which will inform how you measure and monitor your Product and/or Service’s performance Technical background at least at the undergraduate level MBA is nice to have, but not required as long as you have a strong understanding of business and economics fundamentals Mid‑Senior level Full‑time

📌 Senior Product Manager- Walmart + (Calgary)
🏢 Blackline Safety
📍 Calgary